In agreement with article 10 of the Law 34/2002, of July 11, of Services of the Society of the Information and Electronic Commerce, we put in your knowledge that OPERINTER HOLDING SL, with C.I.F. B98404197 and domiciled in AV. CARDENAL BENLLOCH, 69 – 46021 VALENCIA is in charge of the management and operation of the site www.operinter.com registered in the REGISTRO MERCANTIL DE VALENCIA S 8 , H V 147369.
If you wish to contact us, you can do so by mail to the address above or by e-mail to the following address lopd@operinter.com.
Access to our domain can be done directly or through any existing redirection, being this Privacy Policy applicable.
PRIVACY POLICY
This Privacy Policy describes how we treat your personal data (e.g. collection, use, disclosure, retention and protection of your personal information) and provides information about your rights as a data subject.
OPERINTER HOLDING SL is responsible for the treatment, as well as for the collection, use, communication, conservation and protection of your personal data, in accordance with the General Data Protection Regulation, internal rules and policies or any applicable national regulation.
Also, the data you provide us, may be transferred to OPERINTER Group companies formed by the following companies, in order to be treated with the same purpose (to manage the services you have contracted and those you may request):
OPERINTER VALENCIA S.L.
OPERINTER BARCELONA S.A
OPERINTER ZARAGOZA S.A.
OPERINTER MADRID S.A
OPERINTER ANDALUCÍA S.L
OPERACIONES INTERNACIONALES MÁS ASOCIADOS S.L.
OPERITNER CANARIAS, S.A.
OPERINTER TRAIMER S.L.
OPER-TRAIMER S.A.
OPERINTER CTGA TRAIMER S.L.
SMART LOGSTICS GROUP, S.L.
OPER REEFER FORWARDING S.L.
In compliance with the Organic Law 3/2018 of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), as well as the General Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, OPERINTER HOLDING SL hereby informs:
Identity and contact details of the person in charge
Our identifying information:
OPERINTER HOLDING SL
You can contact us at
Please note that in accordance with the GDPR in Article 37.1 includes the mandatory appointment of a Data Protection Officer to which you can contact by email or by phone and to which you can address all questions, doubts, suggestions or to exercise their rights under this Regulation in relation to the processing of personal data.
Data from our DPO:
– Vicente M. Sancho Rodríguez (Caler Consultores, S.L.)
– dpo@grupo-alonso.com
Categories of personal data
We process the following categories of personal data:
How do we collect your data?
We collect information about you from the following sources:
From our website:
From other Internet tools:
From other sources:
For more information on the different mechanisms of data collection in the development of our activity, you can consult our Register of Activities.
How long do we keep your data (Retention Period)?
The data will be kept for as long as there is a commercial, contractual or professional relationship with the data subject and thereafter for the years necessary to comply with the corresponding legal obligations in each case. Notwithstanding the foregoing, they will be kept as long as they are necessary for the processing and the data subject does not request their deletion.
With regard to accounting and tax documentation, for tax purposes, the accounting books and other books and records required by the applicable tax regulations (Personal Income Tax, VAT, Corporate Income Tax, etc.), as well as the documentary supports supporting the entries recorded in the books (including computer programs and files and any other supporting documents with tax implications) must be kept at least for the period of time required for tax purposes.), as well as the documentary supports that justify the entries recorded in the books (including computer programs and files and any other supporting documents that have fiscal significance), must be kept, at least, during the period in which the Administration has the right to check and investigate and consequently, to settle the tax debt, according to Articles 66 to 70 of the General Tax Law, which will be 4 years.
Regarding accounting and tax documentation, for mercantile purposes, books, correspondence, documentation and supporting documents concerning its business, duly ordered as of the last entry made in the books, except for what is established by general or special provisions, this mercantile obligation extends both to the obligatory books (income, expenses, investment goods and provisions), in addition to the documentation and supporting documents supporting the entries recorded in the books (invoices issued and received, tickets, rectifying invoices, bank documents, etc.), according to Article 30 of the Commercial Code, shall be 6 years.), according to Article 30 of the Commercial Code, will be 6 years.
For more information on the conservation of data in the development of our activity, you can consult our Register of Activities.
To whom do we give your data?
Depending on the purpose of the processing, we may transfer your personal data to different categories of recipients (professionals, entities, collaborators directly related to the Controller, public or tax administrations) with which we have signed collaboration agreements protecting your rights and freedoms in relation to your personal data. All this under your express consent in the necessary cases and in compliance with our obligations as Data Controllers. For more information you can consult our Register of Activities.
We also inform you that your data may be processed by companies belonging to our group, for commercial, administrative, statistical and / or financial purposes, for more detailed information you can consult the website www.grupo-alonso.com.
In any case, we transfer your data only to the extent strictly necessary and in the manner required to carry out the purposes described in this privacy policy. These entities and/or professionals considered as Processors shall be governed by the provisions of Art. 28 of the GDPR and this entity is responsible for taking all necessary security measures in accordance with Art. 32 of this GDPR.
Where do we process your data?
In order to carry out our business, the provision of our services, we process your personal data in accordance with the conditions set out in this privacy policy within the European Union (EU).
For more information on where we process data in the course of our business, you can consult our Register of Activities.
For what purposes do we process your data?
Your data will be collected for processing operations relevant to the following purposes:
Own purposes of the elements of our website:
General purposes of our activity:
For more information on the purposes of data processing in the development of our activity, you can consult our Register of Activities.
You may withdraw your consent at any time free of charge by exercising your rights by sending your request in writing and duly identified by a supporting document to our address AV. CARDENAL BENLLOCH, 69 – 46021 VALENCIA or by e-mail to the following address dpo@grupo-alonso.comFor more detailed information on the Exercise of your rights, please consult our Activities Register.
Why may we process your data (Legitimation)?
The use of your data under the conditions described above is permitted by European and Spanish data protection regulations in accordance with the following legal bases:
Art.6. RGPD
Ethical channel.
For the ethical channel, the treatment is based on Law 2/2023 of February 20, regulating the protection of persons who report regulatory violations and the fight against corruption.
For more information on the legal basis for the processing of data in the course of our business, you can consult our Register of Activities.
What and what are your rights?
Data protection regulations allow you to exercise your rights of access, rectification, opposition, erasure (“right to be forgotten”), limitation of processing, portability and the right not to be subject to individualized decisions before the Data Controller.
Any interested party has the right to be provided BEFORE his/her data is collected, with basic information at a first level, in summary form, at the same time and in the same medium in which his/her personal data is collected and, on the other hand, to be provided with the rest of the information, in a medium more suitable for its presentation and comprehension.
The information to be provided by layers or levels would be as follows:
Information 1st Layer
Information 2nd Layer
(The following table indicates what your rights are).
Right of access | To find out what information about you is being processed, for what purpose it is being processed, where the information was obtained and whether it will be disclosed or has been disclosed to anyone. |
Right of rectification | To modify your inaccurate or incomplete information. |
Right of cancellation | To cancel your inadequate or excessive data. |
Right of opposition | To prevent the processing of your data or to stop the processing of your data, but only in the cases established by law. |
Right to limitation of processing | To request the suspension of data processing in the cases established by law. |
Right to data portability | To be able to receive your provided data in a structured, commonly used electronic format and to be able to transmit it to another Data Controller. |
Right not to be subject to individualized decisions | In order that no decision is made about you, which produces legal effects or affects you, based solely on the processing of your data. |
These rights are characterized by the following:
If you wish to exercise any of the rights described above, you may contact us through our Data Protection Officer:
OPERINTER HOLDING SL
Att. Data Protection Delegate
Please note that in accordance with the GDPR in Article 37.1 includes the mandatory appointment of a Data Protection Officer to which you can contact by email to the address indicated and to which you can direct all questions, doubts, suggestions or to exercise their rights duly identified by any supporting document under this Regulation in relation to the processing of personal data.
Control Authority
If you wish to make a complaint in relation to the processing of your data by OPERINTER HOLDING SL, please contact the Spanish Data Protection Agency, C/ Jorge Juan, 6 28001-Madrid http://www.agpd.es
Cookies
Cookies are files that are downloaded to your computer to collect standard internet log information and information about browsing habits. This information is used, for example, to track visitor usage of the website and compile statistical reports on website activity.
You can set your browser to not accept cookies. However, some first-party cookies are necessary to enable the website user’s session to use our services.
For more information, please visit the website’s Cookie Policy.
Social networks
OPERINTER HOLDING SL has presence in social networks, such as: LinkedIn and Whatsapp being the purpose of the processing of personal data those established within the conditions affecting the service. In the event that the registration to certain services is made through personal data associated with a user account, it is reported that it will share certain information contained in your account. OPERINTER HOLDING SL remembers that it must know the privacy policies of the above mentioned means or social networks in which it is registered in order to avoid to share not wished information.
You have the privacy and account management settings in social networks to manage privacy, identity, advertising and other related preferences.
In the event that the registration to certain services is made through personal data associated with a user account, we inform you that we will share certain information contained in your account.
The purposes of the data collected in the different social networks are:
In relation to LinkedIn, when a user publishes their profile as a professional, we will have access to the public data incorporated by them in this social network. In addition, we will be able to communicate with them through it. The privacy policy that governs this social network can be consulted at the following link: https://www.linkedin.com/legal/privacy-policy?_l=es_ES
Regarding WhatsApp, when a user joins us as a contact, we will have access to the public data incorporated by them and their status updates. In addition, we will be able to communicate with them through WhatsApp. The privacy policy can be consulted at https://www.whatsapp.com/legal/.
Cancellation Request
To exercise any of your rights or withdraw your consent to the treatment, you can do so by contacting AV. CARDENAL BENLLOCH, 69 – 46021 VALENCIA or by sending a message to the following e-mail address dpo@grupo-alonso.comwith the subject EXERCISE OF RIGHTS and indicating your data and the email address with which you are registered. We will respond to your request indicating the status of your request or if we need more information about it.
Minors
The User certifies that he/she is over 14 years of age and therefore has the necessary legal capacity to consent to the processing of his/her personal data in accordance with the provisions of this Privacy Policy.
If you wish to use our services through the web and you are 14 years old or younger, we will need the consent of your legal guardian to store your data, in case we do not have it, we can block or delete it.
Security
OPERINTER HOLDING SL adopts organizational and technical measures with the purpose of guaranteeing the security of the personal data and to avoid its alteration, loss, treatment or not authorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed.
Updates
We keep our privacy policy under review and may change it from time to time (primarily to comply with legal and data protection practices).
Updated versions will be posted on our website.
Applicable Legislation and Competent Courts
The terms and conditions that govern this web site, as well as the relations that could be derived are protected and are subject to the Spanish legislation. For the resolution of any type of controversy, litigation or discrepancy that could arise between the user and OPERINTER HOLDING SL by the use of this web site, it is agreed the submission of these to the Courts and Courts of VALENCIA, Spain.
Last Update: OCTOBER 20, 2025